Publications

Designing an accommodation strategy: findings from an architecture school

This paper shows valuable steps in planning and development of educational real estate
and a first application of the DAS framework in Thailand. The findings confirm the importance of the physical
learning environment of architecture schools, particularly the studio spaces required in architecture education. See a journal link https://www.emerald.com/insight/content/doi/10.1108/F-02-2021-0015/full/html to download.

Occupant satisfaction on facility services: case studies of six multi-generational condominiums

Physical environment characteristics of the condominium buildings affect the
arrangement of facility services, which determines different degrees of client’s perception of
FM services. The design of the buildings and common areas of multi-generational
condominiums should address requirements of users in different age groups, such as size,
number, location, privacy, safety and security of common areas, that have an impact on the
provision of facility services and occupant satisfaction. See a journal link https://www.emerald.com/insight/content/doi/10.1108/F-11-2019-0123/full/html to download.

The impact of workplace change of a private jet company on employee satisfaction

Data from the case study show that a project brief is required for the preparation and
implementation processes of workplace change to avoid the misinterpretation of
employees’ needs and preferences regarding the new work environment. See a journal link https://www.emerald.com/insight/content/doi/10.1108/F-10-2019-0114/full/html to download.

The prioritisation and satisfaction on Thai’s Rating of Energy and Environmental Sustainability criteria: A case study of Bangkok green condominium

Findings on the prioritised aspects from potential buyers and satisfaction from current
occupants can be used to inform real estate developers and facilities managers on various
aspects influencing the provision of FM and green building development that respond to
different needs and preferences of stakeholders. See a journal link https://www.emerald.com/insight/content/doi/10.1108/F-12-2017-0119/full/html to download.

Performance Measurement of Workplace Change in Different Cultural Contexts

This research focuses on both themes i.e. performance measurement of workplace change. The aim of this research is to provide a conceptual framework that visualises the impact of workplace change on employees’ responses to the new work environment and to present guidelines on performance measurement of workplace change in different contexts. Two organisations in Thailand and one organisation in The Netherlands were selected to serve as case studies. The impact of culture was explored as a contextual background.

“The relevance of corporate real estate performance measures depends on different stakeholders, and different real estate and managerial levels.”

Measuring the added value of workplace change: performance measurement in theory and practice

Regarding most issues, none of the organisations conducted a comparison of the impact of their real estate on organisational performance before and after the change. See a journal link https://www.emerald.com/insight/content/doi/10.1108/F-12-2014-0095/full/html to download.